Privacy Policy – KW Commercial Kitchen

Privacy Policy

KW Commercial Kitchen (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information. This Privacy Policy applies to our website www.kwcommercial.com.au (the “Website”) and other related services we provide.

1. Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, email address, telephone number, mailing address.
  • Commercial Information: If you are a commercial kitchen equipment owner, potential buyer, or seeking services, we may collect information about your business, equipment needs, project specifications, and other related commercial information.
  • Inquiry Information: Details of inquiries or requests you make to us through contact forms, emails, or other means.
  • Website Usage Data: Details of your visits to our Website, including IP address, browser type, access times, pages viewed, and other actions you take on our Website. We may use cookies and similar technologies to collect this information (see Section 6 below regarding our Cookie Policy).
  • Device Information: Your device type, operating system, and unique device identifiers.
  • Other Information: Any other information you voluntarily provide to us.

2. How We Use Your Information

We may use your personal information for the following purposes:

  • Providing Services: To operate our Website and provide you with the commercial kitchen equipment and services you request, such as equipment sourcing, project consultation, installation, and maintenance.
  • Responding to Inquiries: To respond to your inquiries, requests, and questions.
  • Improving Services: To understand how you use our Website to improve our Website and services.
  • Marketing Communications: With your consent, to send you information about our services, promotions, newsletters, and other information that may be of interest to you. You can opt-out of these communications at any time.
  • Legal Compliance: To comply with applicable laws, regulations, legal processes, or government requests.
  • Protecting Rights: To protect our rights, property, and safety, or to protect others.

3. How We Disclose Your Information

We may share your personal information with the following parties:

  • Affiliated Companies: We may share information with our parent company, subsidiaries, or other affiliated companies for the purposes described in this Privacy Policy.
  • Service Providers: We may share information with third-party service providers who perform services on our behalf, such as website hosting, data analysis, email delivery, payment processing, and customer service providers. We require these service providers to protect your personal information and only use your information for the purposes we specify.
  • Business Partners: With your consent, we may share information with our business partners so that they can provide you with products or services that may be of interest to you.
  • Legal Requirements: We may disclose your information to government agencies, law enforcement, or other third parties when required or permitted by law, such as in response to a subpoena, court order, or other legal process.
  • Business Transfers: If we are involved in a merger, acquisition, reorganization, bankruptcy, or other similar transaction, your information may be transferred as part of that transaction.
  • Professional Advisors: We may share information with our professional advisors, such as lawyers, accountants, and auditors.

4. Your Rights and Choices

Under Australian privacy law (including the Privacy Act 1988 and the Australian Privacy Principles (APPs)), you have certain rights regarding your personal information, including:

  • Access: You have the right to access the personal information we hold about you and request corrections to any inaccuracies.
  • Correction: You have the right to request the correction of any inaccurate or incomplete personal information we hold about you.
  • Erasure: In certain circumstances, you have the right to request that we erase your personal information.
  • Restriction of Processing: In certain circumstances, you have the right to request that we restrict the processing of your personal information.
  • Data Portability: In certain circumstances, you have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.
  • Objection: You have the right to object to our processing of your personal information, including for direct marketing purposes.
  • Withdrawal of Consent: If we process your personal information based on your consent, you have the right to withdraw your consent at any time.

To exercise these rights, please contact us using the contact details provided in the “Contact Us” section below.

5. Data Security

We take reasonable security measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include physical, electronic, and administrative procedures. However, no method of transmission over the Internet or electronic storage is 100% secure.

6. Cookies and Similar Technologies

Our Website uses cookies and similar technologies (such as web beacons, pixel tags) to collect website usage data, improve your experience, and deliver personalized content and advertising. Cookies are small text files stored on your device.

You can control the use of cookies. Most web browsers allow you to manage cookies through browser settings. You can choose to block all cookies, allow cookies only from trusted websites, or delete all cookies when you close your browser. However, please note that if you block cookies, some features of our Website may not function properly.

7. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices of these third-party websites. We encourage you to read the privacy policies of those websites before accessing them.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will post the updated Privacy Policy on our Website and, where appropriate, notify you by email.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

  • Email: admin@kwonline.com.au
  • Mailing Address: 8A / 18 Wurrook Circuit Caringbah NSW 2229, Australia
  • Telephone: 1300 001 366